How can we help you?

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How can we help you?

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I didn't receive my sms pin code

We'll send your pin code to you when you post an ad or register on OLX.


Here's what to do if you haven't received it yet:

1. Check your mobile number is correct

We can only send pin codes to mobile numbers, so make sure you've:

  • Entered your own mobile number
  • Have not used a landline number

If you entered the incorrect number, you can try to sell or register again with the correct number.


2. Resend the pin code to yourself

It doesn't happen often, but occasionally smses do get lost. You shouldn't have to wait more than a few minutes for your pin code. You can resend the pin code to yourself via the link on the website.


If neither of those options help you get your pin code, please contact us