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Additional Terms for Featured Ads


  1. These Additional Terms, in conjunction with our Terms of Use and our Privacy Policy, govern the use of Featured Ads, also referred to as “Top Ads”. “Featured Ads” shall mean all the products offered by the OLX platform (including the OLX website, mobi site and mobile app) under the names Plus, Super and Premium Ads.

  2. OLX has authorized MIH Ecommerce Holdings (Pty) Ltd, a company incorporated and existing under the laws of the Republic of South Africa, registration number 2007/014128/07, having its principal place of business at 40 Heerengracht Street, 4th floor, Media24 Centre, Cape Town, 8001, South Africa, 8001 (“OLX South Africa” or “We”) to sell the Featured Ads to its users.

  3. By posting any Featured Ad on the OLX platform you enter into an agreement with OLX South Africa, the terms of which are set out herein. Furthermore, you continue to be bound by our Terms of Use in connection with your access to and use of the OLX platform and services.



  1. The duration for which your Ad will be displayed as a Featured Ad shall be the number of days specified at the time of purchasing the feature, and will depend on the category of Featured Ad purchased, ranging from 7 to 30 days from the original date of posting the Ad on the OLX platform. 

  1. There is no limit on the volume of Featured Ads you may post on the Website. We do not guarantee increase of a specified quantum in the responses received by you. Any representation on the OLX platform in this regard is merely indicative.


  1. Please note that the price for Featured Ads is inclusive of all taxes. We will have the sole right to determine, alter and very the price at which Featured Ads are available to you.


  1. We do not guarantee increase of a specified quantum in the responses received by you and any representation on the OLX platform in this regard is merely indicative.




  1. Under these Additional Terms, the payment processing services for services purchased on the OLX platform are provided by OLX Global B.V. (which is an affiliate of MIH Ecommerce Holdings (Pty) Ltd.). In the event you choose to pay with a card, the payment is to be processed by a European Acquirer and Merchant of Record, OLX Global B.V., while services may be delivered by MIH Ecommerce Holdings (Pty) Ltd. locally.


  1. Upon selecting the Featured Ads option while posting content on the OLX platform, you shall be redirected to a third-party payment processing site such as Ingenico offering payment through various channels such as net banking, debit card and credit card (“Payment Gateway”).


  1. You agree that the processing of payments for Featured Ads shall be provided by third parties which are not related to OLX South Africa. We make no representations or warranties as to the accuracy or authenticity of the information contained on the websites of these third parties. You shall be entirely responsible for connecting to any such third party website. The services for the processing of payments provided by these third parties are not related to the services provided by OLX South Africa nor are these services controlled by OLX South Africa. In the event of non-performance or defective performance by any third party in relation to the processing of payments for Featured Ads, OLX South Africa shall not be liable and you indemnify OLX South Africa for any refund or any damages in relation to such event.


  1. You agree that your Content will be displayed as Featured Ads only upon receipt of payment confirmation from the Payment Gateway. Upon making payment to us, through any medium whatsoever, you warrant to us that you are entitled to use the medium or otherwise make the payment to us under applicable law.




  1. Payment made for any Featured Ad is non-refundable. You may, at any time, delete your Feature Ad without any right to reimbursement for the amount paid.


  1. If you have sold the product or service listed in any Featured Ad or if you choose to delete or deactivate any Featured Ad prior to the period for which it is active, we will not be liable to refund you for any unutilized time.


  1. In the event the Featured Ad is not posted on the Website on account of any technical reasons, on receipt of payment confirmation, credits equivalent to the amount paid by you shall be credited to your OLX account. These credits (“OLX Credits”) may be used by you to purchase Featured Ads or any other value-added services for an equivalent or lesser amount on the Website. OLX Credits are non-redeemable for cash, non-transferable and non-assignable. However, the above refund policy shall not be applicable in the event any Paid Content is found to be violating the Terms.


  1. For security reasons, OLX may postpone publication of any Featured Ad (either new or after being edited by you). In case a Featured Ads fails to meet the conditions required herein and/or in the Terms of Use, such Featured Ad may be disabled or deleted by OLX South Africa without notice to you. Any Featured Ad which does not comply with these provisions or with our Terms of Use, or which somehow endangers the normal operations of the Services, or attempts to circumvent, disable, or interfere with any safety function of the Services, may be withdrawn, cancelled or eliminated, without the right to any refund.


  1. The Service and availability of Featured Ads is provided as advertised ("as is"), without any guarantees of results and to the maximum extent permitted by law. OLX South Africa does not guarantee, represent, or assume any liability or responsibility for the display, sale or non-sale of any goods or services published and promoted through a Featured Ad.


  1. Billing: you can request an invoice for any purchased Featured Ad by sending an e-mail with the relevant information to




  1. We may, from time to time, offer credits in the form of “Bonus Credits” which shall apply in respect of any, or certain specified, purchase of Featured Ads or other value-added services (“Bonus Credits”). Bonus Credits are non-redeemable for cash, non-transferable, non-assignable and expire at the end of the period communicated at the time of their grant. The use of Bonus Credits is subject to the terms of their issue.