How can we help you?

SELL

How can we help you?

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How do I sell safely?

We know you might have some concerns over making a safe trade, so here are tips to make sure you and your buyer walk away happy:

Typical fraudulent buyer behaviour

  • The buyer insists on using a cheque, PayFast, PayPal, Western Union or MoneyGram
  • The buyer demands you send the item before they pay for it
  • The buyer asks for personal information like your ID, bank details, your email address, your debit/credit card number
  • The buyer is keen to pay the asking price immediately, or even overpay and sometimes in a foreign currency. When it sounds too good to be true, it probably is. 
  • The buyer is from a foreign country or wants to buy the item for a relative who is abroad
  • The buyer will ask to send a driver to collect an item without viewing it. They often immediately reverse the EFT or send a fake proof of payment via SMS
  • Stick to the location agreed upon as much as possible because scammers like to take you to other unknown locations after the initial meeting 

Meeting a buyer

  • Always meet in person. We'd recommend trading locally for safe deals.
  • A buyer who offers you more money to ship your item to them, is usually a scammer, and you can report them to us
  • Try to meet in a public place like a shopping mall or petrol station. Whether you're meeting in a public place or even at your home, make sure you have a friend or family member with you 

Making the exchange

  • As far as possible, only get paid in cash for your item
  • If you must accept a bank transfer, make sure you call your bank to check that the funds have cleared before handing over the item
  • Never accept a proof of payment SMS or email - these are very easy to fake.

We aren’t in any position to handle or facilitate any exchange of money. So, please, be careful when handing over payment.

If you have any questions, you're welcome to contact us