How can we help you?


How can we help you?

Our site is currently down for maintenance.

Why isn't my ad active? It says, "pending".

Once you post an ad on OLX you’ll receive an email right away to let you know the status of your ad.You can also have the option of checking the status of your ads in My Ads, which is located in the upper right hand corner.

Your ad will always be pending before it’s approved - or in some cases, rejected. If it remains rejected, it's possibly because our super cool filters have detected some funny business. These filters help keep the OLX platform safe and duplicate free, by removing ads which have the same or similar ad titles and images - how cool is that?

So, make sure that the title and images of your ads are not the same, and you should have no problems!

For other reasons, it would be a good idea to have another look at our Posting Rules, and the list of the Prohibited Items on OLX and have another stab by editing your ad.


If you still have questions, please feel free to Contact Us.